Privacy Policy

Ponteland Beer Festival is an event run by, and on behalf of, Ponteland Rugby Football Club and this website exists to support the event with information for customers and sponsors. We are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website, you're agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to info@pontelandbeerfestival.co.uk or by writing to Ponteland RFC, Ponteland Leisure Centre, Callerton Lane, Ponteland, Newcastle Upon Tyne, NE20 9EG

Who are we?

We are Ponteland Rugby Football Club based at Ponteland Leisure Centre, Callerton Lane, Ponteland, Newcastle Upon Tyne, NE20 9EG. Our objective is to foster and promote the sport of Rugby Union at all levels, providing opportunities for recreation and competition for all persons interested in playing.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about the event, to purchase tickets through or box-office partner (ticketsource.co.uk) or if you register to receive email updates through our email communications platform (mailchimp.com).

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase tickets online or your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to: send you communications which you have requested and that may be of interest to you; seek your views or comments on the event and the services we provide; notify you of changes to our services. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payments through our box office provider, and send you mailings. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes.

Third Party Product Providers we work in association with: We work closely with various third party providers to sell and deliver tickets (our box office provider, Ticketsource) and mailing services (via our communications platform, Mailchimp). These third party providers will share your information with us which we will use in accordance with this Privacy Policy. When you purchase tickets online, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us you can unsubscribe from our mailing list at any time by clicking on the unsubscribe link provided in all marketing emails we send.

How you can access and update your information

The accuracy of your information is important to us, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@pontelandbeerfestival.co.uk.

You have the right to ask for a copy of the information Ponteland Rugby Football Club hold about you and you can request a copy using the same email address.

Use of 'cookies'

Like many other websites, the Ponteland Beer Festival website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences.

For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations, such as sponsors. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you're agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.